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Experience
EFT Retail Consulting
This page was last updated on 01/11/2010.
08/06 – Present Senior Consultant, Simple Software Solutions, Inc. 2682 Herndon Road, Lawrenceville, GA 30043
Cashless Vending Lead Technical Architect for Coca~Cola Company Atlanta, GA 2/09 to Present
- Gathered Cashless Vending information to create the Business Requirements Report.
- Created the Logical Design Documents to Coca-Cola’s ARB Requirements.
- Mapped Physical Design Documents to align with the logical design
- Defined Cashless Message Specification using the ISO 8583 protocol. Coca-Cola message standard for the transferring of data from the vending device to a processing gateway.
- Formulated and documented the strategies and plans for Data Conversion, Testing, Implementation and Training.
- Execute the strategies and plans for Data Conversion, Testing and Implementation and Training for the Cashless Gateway.
- Managed PCI certification for four vending credit device manufacturers.
- Coordinated certification between the payment gateway and the acquiring processor.
- Administered the payment gateway switch for multiple entities running through the cashless gateway.
- Monitored the cashless gateway for issues after the project was go live.
- Prepared to train multiple merchants on the use of the cashless gateway.
- Facilitated weekly meetings between multiple companies and vendors to manage upcoming events, project timelines and issues resolution.
Vending Optimization Tool Business Analyst for the Coca~Cola Company Atlanta, GA 11/08 to 2/09
- Familiarized with the Microsoft Excel European Vending Optimization Tool. from documentation, meetings, WebEx’s and training sessions.
- Analyzed the current Microsoft Excel European Vending Optimization Tool.
- Documented the current Vending Optimization Tool so that business requirements can be created for conversion to the US.
- Created requirements grid for selecting the next iteration of the Vending Optimization Tool.
- Summarized analysis to be applied to the re-architecture if the Vending Optimization Tool for global enterprise use. The re-architecture could be in-house development or an off the shelf
Cashless Vending Technical Architect for Coca~Cola Company Atlanta, GA 4/08 to 8/08
- Created Global Vending Data and Interface Standards using XML, XSD and WSDL.
- Used experience to create a vision for Global Cashless Vending System for Coke Bottlers.
- Suggested many options for CCE at various meetings on the Credit Card Vending future.
- Assisted in the selection of a credit gateway.
- Helped in the RFQ Process for Bankcard Processor.
- Guided technical decisions to take credit cards at Vending Machines.
Business Analyst / Contracting Developer for American Express (AMEX) Atlanta, GA 2/08 to 4/08
- Business Analyst / Senior developer for WCIRS Claims Harbor’s Workman’s Compensation Software.
- MS SQL Server and Delphi 6 and 2006 programming.
- Senior Developer using MS SQL Server and Delphi 6 and Delphi 2006.
Web Development Designer Atlanta, GA 7/07 to 1/08
- Designed web sites for various companies in the Atlanta area.
- Created these using Microsoft Front Page
- Finalized web site reviews with each individual company which suggested content and performance changes.
- Managed these companies’ websites by uploading html and by analyzing visit and page hit rates
Project Manager / EFT Consultant for Pier 1 Imports (1200 store locations) Ft. Worth, TX 8/06 to 6/07
- Completed documentation required for changing credit card holders from their Pier 1 private label card to the Chase sponsored card.
- Directed stakeholder meetings with top management. Created weekly agenda with remaining issues.
- Technical advisor for the installation and implementation of the Chase Proprietary and Co-Branded card FNI, Paymentech and TSYS processing systems.
- Executed the certification in the 4 different processor areas (Proprietary, Co-brand, Bankcards and Debit) in the time allotted.
- Tested and Certified a Credit Card Application System with FNI using XML as the transport.
- Managed the development installation of new third party ACI RCS 4.3 code for the Chase implementation.
- Reviewed Settlement Files to verify the validity to specifications.
- Researched Chargeback claims to reduce overall costs.
- Completely analyzed the EFT system for PCI compliance and documented areas of improvement.
- Matrixes with 40 different people working on the project.
- Finished the installation on time to prevent a 6 month delay until the next install opportunity.
02/99 – 06/06 Consulting Manager. Answerthink, Inc., 1117 Perimeter Center, Atlanta, GA 30338
Project Manager / EFT Consultant for a major Dollar store retailer (6000 Locations)
- Managed the project lifecycle of the new credit card terminal project.
- Completed documenting requirements for a new credit switching system.
- Technical advisor for the implementation of the SAP Triversity Transnet credit switching system.
- Efficiently directed the certification in the three different electronic funds transfer areas (EBT and Debit) for First Data Corporation and (Checks) through eFunds.
- Reviewed the system for PCI compliance and documented areas of improvement.
- Successfully managed the project with seven different IT, business and outside consulting personnel.
Project Manager / POS-EFT Retail Analyst f or a 2 Billion dollar Home Furnishing retailer (1200 store locations)
- Managed the project lifecycle of many POS Application Credit Projects.
- Reviewed the system for VISA CISP compliance and documented areas of improvement.
- Directed the certification in the four different processor areas: Credit Cards (NPC), Gift Cards (SVS), Checks (eFunds) and Debit Cards (Bank of America).
- Project managed the two-year implementation of the ACI Winpay credit switching system while using Microsoft Project for the Project Plan, Word for Weekly Meeting Agendas and Excel for Issues Lists.
- Worked on the RFP selection of a new POS System with eight different POS software vendors.
- Oversaw the initial implementation of the selected new retail Retek POS system.
- Effectively assisted in negotiating contracts for a new credit processor (NPC).
- Successfully supervised the RFQ selection method for a new bankcard/debit processor.
- Managed the RFP selection process from ten software vendors for a new credit switching system and POS System.
- Gathered and documented requirements for a new credit switching system and created a RFP for companies that have credit switching software.
- Reviewed Settlement Files to verify the validity to specifications.
- Researched Chargeback claims to propose improvements to reduce overall costs.
- Successfully managed the project with seventeen different IT and business personnel
Project Manager / EFT Retail Analyst for a large specialty grocery store (60 Locations)
- Project managed the implementation of the ACI WinPay credit switching system and debit pin pad rollout, which included managing the third party development, internal testing, certification with Fifth/Third Bank, pilot and complete rollout.
- Assisted in trouble management of the new pin pad device.
- Successfully created corporate training documentation for all stores.
- Reviewed the system for VISA CISP compliance and documented areas of improvement.
- Retail POS Analyst for a major military commissary
- Amassed information for selecting new point of sale and back office systems for hundreds of retails outlets.
- Interviewed personnel for 43 different retail process areas.
- Documented in detail each of the retail processes to be used for selecting a replacement system.
- Reviewed with management the results of the findings.
Retail POS Analyst for a large television shopping service network (10 Locations)
- Gathered information by interviewing core employees for selecting new point of sale and back office systems for the ten outlet stores and documented the information into a usable matrix.
- Questioned store personnel in outlet store retail on how they do business.
- Recorded in detail the retail processes to be used for selecting a replacement system.
- Completed the request for proposal (RFP) for the next generation POS for the Outlet Stores.
Development Manager for a major aluminum manufacturing company
- Analyzed the process of modifying properties on aluminum coils to be made into various finished goods.
- Detailed the processes of changing the physical and chemical properties of aluminum.
- Incorporated the properties needed for collection into a Camstar process flow system.
- Efficiently managed a team of four developers.
- Project was completed using Visual Basic, VSS and SQL Server.
Project Manager/Developer for a large southeastern restaurant chain (40 Locations)
- Gathered information for documenting changes needed to handle the data movement for Y2K.
- Effectively developed a processing system that converted the incoming store sales POS information into a SQL Server database.
- Extracted database information to import into a new Great Plains general ledger and payroll systems.
- Managed the project using Microsoft Project. Issues Lists and Design documents were created using Word and Excel.
10/96 – 02/99 Senior Systems Programmer, Radiant Systems, Inc., 3925 Brookside Pkwy., Alpharetta, GA 30022
- Researched and developed for the next RAD development tool for back office application.
- Assisted in certifying the Radiant POS to the Amoco Satellite Credit network.
- Worked to increase performance levels of the SQL Anyware databases.
- Responsible for changes to the current Radiant POS back office process systems.
- In charge of training and mentoring thirty-five developers on the use of Delphi 3, 4, and 5. Expert in the area of cross platform DCOM applications.
2/96 - 10/96 Senior Systems Analyst, Pad Systems, Inc., 6 Piedmont Center, Atlanta, GA 30205
- Contributed in the design, development and management of a pen based remote ambulance service application that included 140 pen-based computers using Visual Basic Pen extensions.
- Supported the SQL Server backend with Remote Access Dial-in.
- Microsoft system administrator supporting employees for there MS Office Applications and Exchange E-mail.
12/88 - 2/96 Senior Systems Programmer, POS and Client Server Computing; Federated Systems Group (formally the Sabre Group), 6610 Bay Circle, Norcross, GA 30071
- Successfully developed the company’s first Microsoft Automation applications using Exchange e-mails with Excel, Access and SQL Server. Collected requirements designed and programmed a clothes alteration client/server application using VB 6 and SQL Server.
- Database architect and administrator using MS SQL Server. This included writing quires, creating tables and generating stored procedures.
- Managed a GUI interface group of 6 developers. This included training employees using Visual Basic and SQL Server.
- Developed applications using Visual Basic 3, 4, 5 and 6, assembler and “C’ programming languages. Finished requirements, designed, coded and project managed an inventory system that allowed merchandise to be scanned using portable data terminals then uploaded to databases on the in-store processors. The data was then merged at the mainframe for a corporate-wide total. Installed in over 200 major retail locations.
Was in charge of creating and maintaining store back office application. Some included were Credit, Price Management and Store Open/Close programs.
- Supported all IBM 4680 POS functions and development.
- PVCS and VSS administrator for all non-mainframe development.
7/87 - 12/88 Project Leader-PC Based Systems, AW Computer Systems, Inc., 9000-A Commerce Parkway, Mt.Laurel, NJ 08054
- Effectively coded and tested communicating between an IBM 4680 back office controller to existing IBM 3651 and NCR 2151 POS devices.
- Completed creating a system that turned an IBM Series/1 into a credit switch using Canada's X.25 Network with connections to AMEX, MasterCard and Visa for Eaton Department Stores in Toronto, Ontario.
7/86 - 6/87 Systems Support & Marketing Support Manager, Channel Systems International, 93 LaPatera Lane, Santa Barbara, CA 93117
- Provided marketing support for various communication interfaces. X.25, SNA, and TCP/IP for the government and private sectors.
- Efficiently completed many government DOD proposal requests.
7/85 - 7/86 Systems Programmer, Communication Systems International AG, Haeldelistrasse 9, Staefa, Switzerland (SwissAir project)
- Successfully designed and developed a worldwide X.25 host front-end system capable of handling five types of reservation terminals for Swiss Air . This allowed combining five networks into one.
- Developed dump analysis tools for reading core memory dumps of an IBM Sries/1 computer for problem troubleshooting.
11/82 - 6/85 Field Support Manager/Lead Programmer, Porta-Printer Systems, Inc., 12505-M Starkey Road, Largo, FL 33543
- Went from junior programmer to Support Manager for an Automated Meter Reading software company in three years.
- Oversaw the corporate help desk, managing seven full time personnel.
- Worked with overseas vendors in creating a disk mirroring system for full redundancy of data.
- Successfully installed meter reading system in seven major utility companies across the U.S.
- Developed meter reading applications for batch processing of upload and download information to meter reading handhelds.
Computer Training:
Microsoft Visual C++, Atlanta, Georgia. June, 1995
C++ Programming for ‘C’ Programmers, Atlanta, Georgia. May, 1995 Microsoft Visual Basic for Client/Server Environment, Atlanta, Georgia. June, 1994
Intersolve PVCS Version Manager and Configurator, Dallas, Texas. June, 1993
IBM `C' Programming, Atlanta, Georgia. October, 1992
IBM 4680 Programming, Raleigh, North Carolina. April, 1990
Data Communication and Networks, San Diego, California. December, 1986
IBM Series/1 SNA School, Atlanta, Georgia. April, 1984
Computer Skills:
Experienced using Microsoft Project, Word, Excel, Visio, Access, PowerPoint, FrontPage and Altova XMLSPY.
Seven years experience in COM, DCOM, OLE Automation and Client/Server Database
Four years experience using Delphi 1, 2, 3, 5, 6, and 2006 Microsoft’s Beta Developer Program.
Two years experience programming in Visual C++ creating applications and DLL’s, over Six years coding in ‘C’. Ten years experience writing applications using SQL Server, Access, SQL Anywhere
Database connections and ANSI SQL.
Two years experience in Assembler Language for the 8086 Intel chip set.
Comprehends different types of communication protocols, such as TCP/IP, Ethernet Token Ring, X.25, SNA, HDLC, Bisync, Defense Data Network and others.
Over five years experience on Graphical User Interface Programming using Windows.
Over twenty five years experience writing business and communication software.